GDPR Information

Your rights

Under GDPR you may:

• Access — ask for a copy of personal data we hold about you
• Rectify — ask us to correct inaccurate data
• Erase — ask us to delete data where we have no legal reason to keep it
• Restrict — ask us to limit how we use your data in certain cases
• Portability — receive data you provided in a usable format, where applicable
• Object — object to processing based on legitimate interests
• Withdraw consent — where we rely on consent, you may withdraw it at any time

How to make a request

Email [email protected] with the subject line "GDPR request" and tell us which right you want to exercise. We respond within one month. We may need to verify your identity before releasing data.

Data we process

We process contact details, property information, job records, photos taken during surveys or work, correspondence, and payment-related records where applicable. Website enquiries are stored securely in our business systems.

Why we process it

• To respond to enquiries and provide quotes
• To perform roofing contracts and aftercare
• For insurance, warranty, and health & safety records
• To comply with tax and legal obligations

Sharing and security

We do not share personal data with third parties except where necessary — for example insurers, accountants, or IT providers under contract — or where required by law. Data is not transferred outside the EEA unless adequate safeguards are in place.

We use access controls, encrypted connections, and staff training to protect personal data. No system is perfectly secure; if you believe your data has been compromised, contact us promptly.

Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to lodge a complaint with the Data Protection Commission.

Contact

For GDPR queries, email [email protected]. We do not currently publish a named Data Protection Officer; this address is the correct contact for privacy and data-rights requests.